Thursday, July 13, 2006

So tired...

Zzz...

I'm still stuck in the office.

But with no motivation to do much work.

And behind me, Ed is bitching away about PEBKAC problems.



Just FYI, PEBKAC stands for "Problem Exists Between Keyboard and Chair". That means the dear USER.

Basically, in troubleshooting IT support, a substantial number of users are at fault instead of the hardware or OS or application. Frustrating.

2 comments:

  1. Another term for such situation is simply i.d.10.t error which i sometime told users when they prompt further on why they couldn't get it running when i can within mins of troubleshooting. ;)

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